1.1. The name of the training institution established by Nordic Odin OÜ Koolituskeskus (17511182) (hereinafter the operator) is Nordic Odin OÜ Koolituskeskus (hereinafter the Training Center). The organization of continuing education is based on the current legislation in the field of adult education and other relevant legislation and documents.

1.2. The school organizes professional and non-professional continuing education for adults.

1.3. Teaching takes place in premises suitable for teaching, rented on an hourly basis. In-house training is carried out in the training premises of the training customer.

1.4. Training takes place based on the training calendar. The volume of training is calculated in academic hours, where one academic hour is 45 minutes.

1.5. Training takes place mainly as group training. In the case of individual training, training is carried out based on an individual curriculum based on the needs of the learner.

1.6. Teaching is carried out in Estonian, English, German or Russian.

1.7. The official language of the school is Estonian and Russian.

1.8. The teaching takes place in the form of a day or evening group.

1.9. The basic document for studies is the curriculum, which defines at least:
1.9.1. name of the curriculum;
1.9.2. curriculum group;
1.9.3 learning objective;
1.9.4 learning outcomes;
1.9.5 basis for compiling the curriculum;
1.9.6 target group;
1.9.7 language of instruction;
1.9.8 conditions for starting studies, if they are a prerequisite for achieving learning outcomes;
1.9.9 total volume of study, including the proportion of classroom, practical and independent work;
1.9.10 content of study;
1.9.11 description of the learning environment;
1.9.12 learning method;
1.9.13 a list of study materials, if study materials are provided for completing the curriculum;
1.9.14 requirements for completing studies and documents to be issued;
1.9.15 a description of the qualifications, study or work experience necessary to conduct the training.

1.10. The curriculum and changes to the curriculum are approved by the administrator.

2.1. You must register for the training in advance. You can register online (www.nordicodin.ee, by e-mail (estoniancourses@gmail.com) or by phone (+372 5563 9682). Those who register online will receive confirmation of registration by e-mail.

2.2. The study group will be formed based on the order of registration for the training.

2.3. A list of students will be drawn up to start the training.

2.4. If the training group is not filled, the school has the right to cancel the training or postpone the training until the training group is filled.

2.5. Those who have registered will be notified by phone or e-mail with at least three days' notice.

2.6. If the training is canceled for reasons attributable to the organizers, the training fee will be refunded.

3.1. Students who have been included in the study group by the school and who have paid the tuition fee or received a confirmation letter from the company/institution proving payment can start studying at the training.

3.2. The participant confirms their participation in the training by signing the registration form during the first lesson and also signing the relevant agreement regulating the relationship between the student and the school.

4.1. A student is admitted to the Training Center course based on a personal application or a training order from a client company.

4.2. Upon admission to the School, a training contract is concluded between the School representative and the student or the client company representative, which includes the name of the lecturer, the time, duration, place of the training, the amount of the tuition fee, and the terms and conditions for its payment.

4.3. A student is expelled from the School based on an application, if the invoice presented to him/her is not paid, or if the terms of the contract are violated. Each case is reviewed on an individual basis.

4.4. A student has completed the course chosen by the School if the requirements arising from the curriculum (practical work, exam, assessment, etc.) have been met within the scope of the curriculum.

4.5. Upon successful completion of the final test, assessment, or exam, the course graduate receives a certificate from the Training Center.

4.6. To receive feedback on the training, graduates fill out a questionnaire at the end of the course.

5.1. The amount of tuition fees is established by the Training Center manager at least 10 days before the start of the course.

5.2. The tuition fee limits for the training specified in the curriculum are established separately for each course. The tuition fee will not be increased during the course, but may be reduced in the event of a discount.
5.3. Payment for the training is made on the basis of an invoice before the start of the training. The invoice will be sent by e-mail. The invoice must be paid by the deadline specified on the invoice.

5.4. If the payment deadline is exceeded by 45 days and/or despite our reminders, the unpaid invoice will be given to a collection agency for further processing.

5.5. It is possible to pay for the training in installments, for which a separate agreement will be concluded with the payer.

6.1. If a person registered for the training is unable to participate in the training, the school must be notified of this by e-mail (estoniancourses@gmail.com).

6.2. The paid tuition fee can be transferred to another training.

6.3. If the participant does not show up for the training and does not notify about it, or if the training is abandoned, the tuition fee will not be refunded.

6.4. The tuition fee will be partially refunded if the participant notifies of withdrawal no later than 14 days before the start of the training and if the training center has made previous expenses (purchased materials, etc.)

6.5. If the training is canceled for reasons attributable to the organizers, the training fee will be refunded.

7.1. The tuition fee will not be refunded if the training is interrupted. If there is a valid reason for the interruption (health reasons, business trip, etc.), the learner can join the next group.

8.1. The student has the right to:
receive training prescribed in the curriculum according to the selected course, in the prescribed volume, place and time after paying the tuition fee;
receive information about the study organization and curriculum of the training;
demand a refund of the tuition fee for courses missed due to the fault of the Training Center;
leave at their own request before the end of the study period, in which case the tuition fee will not be refunded or will be partially refunded if the participant notifies of withdrawal no later than 14 days before the start of the training and if the Training Center has made prior expenses;
receive a certificate confirming this upon successful completion of the final test, assessment or exam at the end of the course.

8.2. The student is obliged to:
take good care of the educational materials and the property of the Training Center provided to them;
behave in accordance with generally accepted moral standards;
pay tuition fees in the amount stated on the invoice and according to the date written on the invoice.

9.1. Lecturers must have higher professional and pedagogical education or have been actively involved in the field they teach and have relevant experience that they are able to prove.

10.1. Any disagreements and disputes arising between the training center manager and the student/lecturer shall be resolved by the parties primarily through negotiations. If the disagreements cannot be resolved through negotiations, the dispute shall be resolved in a county court.